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Corporate Social Responsibility Best Practices

home > Lessons Learned > corporate social responsibility > november 2007

Debra Kent FaulkCorporate Social Responsibility Best Practices

Run for a Cause
Everyone wins!
By Debra Kent Faulk

Cause related marketing goes a long way in building a reliable brand image, reputation and sales.

As I write this month’s column, a well-traveled duffle bag beckons me, begging to be unpacked. I have just returned home after participating in the Twin Cities’ Breast Cancer 3-Day, a three-day, 60-mile walk to raise funds and awareness for breast cancer programs. This event, one of 12 in the national Breast Cancer 3-Day (www.the3day.org) series, benefits Susan G. Komen Breast Cancer Foundation and National Philanthropic Trust.

The 3-Day is a challenging financial and physical commitment. 3-Day walkers pay an entry fee and must raise at least $2,200. Fundraising is a year-round effort. Training begins at least six months prior to the event. On event, participants walk nearly the length of a marathon three days in a row, sleep in tents, shower in trailers, and eat under the stars. It is evident this cause really matters to those who participate.

Personally, I found it comforting taking steps to help eradicate breast cancer, a disease that has claimed loved ones and friends. I feel fortunate in reaping the health benefits associated with training and enjoy the sense of community among the walkers.

I was one of 2,500 Minnesota walkers. My team of four raised over $16,000; in total, our event raised $6.5 million.

I (we) could not have done this alone. That’s where my duffle bag comes in. While it is a given that cause related marketing brings great benefits to the nonprofit partner, the content of my bag helps to illustrate the benefits it brings to the for-profit partner.

  • 8 pairs of Thorlo socks

  • 6 New Balance shorts

  • 6 New Balance shirts

  • 2 pairs of New Balance sneakers

  • 2 bottles of Motrin

All told, I spent at least $650 in purchases readying for the 3-Day. To help in that effort, I turned to event resources (supported by corporate sponsors) for the tools and guidance I needed to ensure I had a safe and rewarding 3-Day experience. Enter Thorlo and New Balance.

From advice on topics such as how to choose the proper shoes and socks, to tips on preventing blisters and proper hydration, these 3-Day sponsors were an invaluable resource. Through ongoing e-mail correspondence and their web sites, these sponsors not only supported by training efforts, but also provided the extra incentive of helping 3-Day participants like me raise funds to meet the event obligation.

Making a difference one step at a time

Thorlo’s commitment was well integrated, including a sponsorship fee, monetary contributions, free product, and rallying the support of their suppliers and retail partners to help prevent, treat, and educate people about breast cancer.

As part of its 3-Day program, Thorlo created the HEROs Distance Walker, a pink-padded sock offering a thick level of high-density padding. Available exclusively to 3-Day participants, Thorlo first introduced the product by providing walkers with a free pair (retail value $12.99) as an incentive to begin their training. Subsequently, Thorlo donated $6 from the purchase of each HEROs six-pack to the Breast Cancer 3-Day. Walkers eagerly gravitated to the company’s web site to make this exclusive purchase and help their special cause.

Like Thorlo, New Balance activated its sponsored to support the cause and its walkers. In addition to a monetary commitment, New Balance stores throughout the country offered 3-Day participants a 15 percent discount on shoes, wearables, and other walking gear. Free, in-store workshops locally supported participants’ training and fueled event participation.

Small steps make a big impact

I am obviously only one participant, but take what you’ve learned here and let’s extrapolate the numbers. Cumulatively, more than 30,000 people participate as 3-Day walkers each year; plus another 5,000 behind-the-scenes volunteers requiring the support and stamina necessary to be on their feet 8 to 12 hours each event day. Conservatively, if each person 3-Day participant spent $300* with event sponsors, that translates to $10.5 million in goods sold. (*My numbers here are conjecture and being provided for illustration purposes as much of this sales information is proprietary. Keep in mind, a good pair of walking shoes can retail for $100.)

Need more convincing that cause marketing works at the “intention to buy” level? The latest Sensor study conducted by Mediedge:cia’s MediaLab proves the strength of sponsorship success through a cause partnership. The Sensor study looked at consumer attitudes toward links between brands and good causes. They found 56 percent of people claimed to notice the companies and products that sponsored good causes; 43 percent believed companies and products that sponsor good causes are of high quality, and 53 percent claimed that they would buy products from companies that sponsor good causes.

So if you want to connect with a specific market, you should consider connecting with a cause that matters to them. Develop a cause related program that is focused and meaningful, one that is intended to make a real, measurable difference to the cause, the consumer, and your company.

The Growth of Cause Marketing

U.S. sponsorship spending on cause marketing will hit $1.44 billion in 2007, according to the IEG Sponsorship Report, Chicago.

That figure is based on 10.5 percent growth for cause marketing. Cause marketing’s share of the overall sponsorship marketing remains stable at 10 percent.

Over the last few years, cause sponsorship has grown as follows:

2006: $1.34 billion, 20.2 percent growth
2005: $1.17 billion, 18.4 percent growth
2004: $988 million, 7.2 percent growth
2003: $922 million, 6.3 percent growth
2002: $816 million, 13 percent growth

Back in 1990, cause sponsorship spending was only $120 million.

Source: Cause Marketing Forum
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Debra Kent Faulk is principal of Tampa-based DKF Connects, a socially conscious marketing services firm specializing in public relations, social marketing, and strategic partnerships. For more information, call (813) 258-2599 or visit www.DKFconnects.com.

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